Privacy Policy
SkinTalk helps people discover beauty product experiences by skin type. This policy explains what information the app may collect, how it is used, and the choices available to users.
Information we collect
- Account information such as sign-in provider, email address when supplied by the provider, display name, and Firebase user identifier.
- Beauty profile information such as skin type, sensitivity level, country, language, and product interests.
- User content such as product reviews, ratings, selected variants, likes, reports, and edit history.
- App diagnostics and analytics such as crash reports, app open events, feature usage, and error information.
- Product search and catalog interaction data, including missing searches, to improve product coverage.
How we use information
- To create and secure your account.
- To show reviews and product recommendations by profile attributes such as skin type.
- To moderate content, investigate reports, prevent abuse, and protect the community.
- To provide app diagnostics, analytics, translation, and product discovery features.
- To comply with legal obligations and platform requirements.
AI and translations
SkinTalk may use automated systems to translate reviews, summarize review patterns, detect abuse, and improve product discovery. AI outputs are informational and may be imperfect. Ingredient notes are not medical advice.
Sharing
Reviews, usernames, profile signals relevant to a review, ratings, and product feedback may be visible to other users. We do not sell personal information. Service providers such as Firebase may process data for authentication, storage, analytics, crash reporting, and cloud functions.
Retention
Account and profile data are retained while the account is active. Reviews may remain until removed by the user or moderation. Backups, audit logs, and legal records may be retained for a limited period where required for security, compliance, or fraud prevention.
Your choices
- You may change language and profile settings in the app.
- You may delete your own reviews from the profile area.
- You may request account deletion in the app settings or by following the account deletion instructions below.
- You may contact support about privacy, access, correction, export, or deletion requests.
Terms of Use
By using SkinTalk, you agree to Apple's Standard End User License Agreement (EULA), available at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/, and to these additional SkinTalk community safety terms. SkinTalk is a community and product review tool, not a medical, dermatological, or professional advice service.
User-generated content and zero-tolerance policy
SkinTalk allows users to submit product reviews, ratings, profile signals relevant to reviews, reports, and other community feedback. SkinTalk has zero tolerance for objectionable content or abusive users.
- Do not post illegal, hateful, harassing, misleading, spam, or infringing content.
- Do not post nudity, sexually explicit material, threats, bullying, discriminatory content, targeted harassment, personal attacks, private information, scams, unsafe links, or content intended to abuse another user.
- Do not submit medical claims as guaranteed outcomes.
- Do not scrape, reverse engineer, attack, or interfere with the service.
- Reviews should reflect genuine user experience.
Content filtering and moderation
SkinTalk may automatically and manually filter reviews for abusive language, spam, unsafe external links, very short low-quality submissions, low-trust signals, reports, and other objectionable content. Filtered content may be held for moderation, hidden, rejected, or removed.
Reporting and blocking
Users can flag objectionable reviews from the review action menu. Users can also block abusive users from review actions or public profiles. Blocking a user removes that user's content from the blocking user's feed immediately where technically feasible, removes follow relationships, and creates a moderation signal for the developer to review the related content and account.
Developer action within 24 hours
Reports of objectionable content are reviewed by the developer within 24 hours. When content or conduct violates these terms, SkinTalk may remove the content, reject or hide reviews, restrict account features, block or eject abusive users from the service, and retain moderation audit records for safety, fraud prevention, and legal compliance.
Product names, brands, ingredients, and categories may be cataloged for factual reference. Any third-party trademarks belong to their respective owners.
Account Deletion
You can request account deletion from the SkinTalk app by opening Profile, tapping Settings, and choosing Delete account at the bottom of the settings screen.
Authentication account, profile data, app preferences, and private account metadata.
Reviews and community content may be removed or anonymized where technically and legally feasible.
Security logs, backups, moderation audit records, and legal compliance records may remain for a limited period.
If you cannot access the app, contact support with the email or sign-in provider used for the account and write "SkinTalk account deletion request" in the subject.
Data Safety Summary
- Authentication: Firebase Authentication, Apple Sign In, Google Sign-In, or email/password.
- Storage: Firebase/Firestore may store profile, review, product interaction, moderation, and audit records.
- Diagnostics: Firebase Crashlytics and Analytics may collect app diagnostics and usage signals.
- Security: Data is transmitted over encrypted connections where supported by platform services.
- Children: SkinTalk is not directed to children under 13 or the minimum digital consent age in the user's region.
Support and Contact
For privacy questions, account deletion, data access, legal notices, or support requests, contact:
Please include your sign-in provider, approximate account creation date, and the request type so we can identify the account safely.